Orders
When will my order ship? +
Stocked products generally process within 1–3 business days. Made-to-order apparel generally processes within 5–10 business days. Processing happens before carrier transit, and tracking is sent when available.
Can I change or cancel my order? +
Contact us as soon as possible if you need to change or cancel an order. We cannot guarantee changes after an order has entered production or fulfillment, and made-to-order or personalized items may not be cancellable once production begins.
Returns & Exchanges
What is your return policy? +
Eligible items may be returned within 30 days after delivery. Items must be unworn, unused, unwashed and in original condition with any original tags or packaging. Proof of purchase is required.
Do you offer exchanges? +
The fastest way to receive a different item, color or size is to return the eligible item and place a new order after the return has been accepted.
Fit & Care
How do your shirts and sweatshirts fit? +
Most Salt Hound pieces are designed with a relaxed coastal fit. Check each product page for item-specific fit notes.
How should I wash my Salt Hound gear? +
For best results, wash cold with like colors and tumble dry low. Avoid bleach and high heat to help preserve the feel, color, and graphics.
The Salt Hound Project
Do you support dog rescue? +
Yes. Giving back to dogs is part of the Salt Hound mission, and The Salt Hound Project helps guide that work.